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Connect 2Chat to Microsoft Teams

Build an AI agent that works across 2Chat and Microsoft Teams, on a schedule or when you click Run.

4 source actions
12 target actions
Reverse direction supported
Start buildingHave us set it up (A$490)Browse 2Chat integrations

Why Connect 2Chat & Microsoft Teams?

Read what you need from 2Chat

Your agent uses 2Chat's documented actions to pull the records it needs, each time it runs.

Run a Microsoft Teams action

Then it uses one of 12 documented actions, such as Create Channel, Get Chat Message, Get Current User.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

2Chat logo

2Chat

Triggers (3)

New Conversation (Instant)

Emit new event when a new WhatsApp conversation is started on the user’s 2chat connected number.

webhook
New Message (Instant)

Emit new event when a new message is either sent or received on 2Chat.

webhook
New WhatsApp Order (Instant)

Emit new event when a WhatsApp order is received on user's 2Chat connected number.

webhook

Actions (4)

Check Phone Number for WhatsApp

Checks if a given phone number has a WhatsApp account. See the documentation

Create Contact

Creates a new contact in 2Chat. See the documentation

List From Phone Number Options

Retrieves available options for the From Phone Number field.

Send Whatsapp Text Message

Sends a text message to a designated whatsapp-enabled phone number. See the documentation

Microsoft Teams logo

Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling
New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

polling
New Chat

Emit new event when a new chat is created. See the documentation

polling
New Chat Message

Emit new event when a new message is received in a chat. See the documentation

polling
New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

polling
New Team Member

Emit new event when a new member is added to a team. See the documentation

polling

Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

Integration Features

4 documented 2Chat actions
12 documented Microsoft Teams actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Microsoft Teams to 2Chat direction

Capability Examples

2Chat trigger → Microsoft Teams action

Catalog example
2Chat2Chat

New Conversation (Instant)

Microsoft TeamsMicrosoft Teams

Create Channel

Microsoft Teams trigger → 2Chat action

Reverse direction
Microsoft TeamsMicrosoft Teams

New Channel

2Chat2Chat

Check Phone Number for WhatsApp

How It Works

1

Connect Apps

Authenticate your 2Chat and Microsoft Teams accounts

2

Describe the Job

Say what to read from 2Chat and what to do in Microsoft Teams

3

Choose an Action

Select the documented Microsoft Teams operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live 2Chat events yet.

Automated Actions

Use 12 documented Microsoft Teams actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks the2Chat and Microsoft Teams actions it needs.

Your Own Accounts

You connect your own 2Chat and Microsoft Teams accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Microsoft Teams logo2Chat logo

Reverse Integration Available

Also connect Microsoft Teams to 2Chat for bidirectional automation

View Integration
2Chat logo

All 2Chat Integrations

Explore all available 2Chat connections

View All Integrations
Microsoft Teams logo

All Microsoft Teams Integrations

Explore all available Microsoft Teams connections

View All Integrations

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Ready to Connect 2Chat & Microsoft Teams?

Build this agent in Mazaal AI and test it on your own2Chat and Microsoft Teams data.

Start building

Rather not build it yourself? We set up one 2Chat to Microsoft Teams agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod