Connect Drift to Microsoft Teams
Build an AI agent that works across Drift and Microsoft Teams, on a schedule or when you click Run.
Why Connect Drift & Microsoft Teams?
Read what you need from Drift
Your agent uses Drift's documented actions to pull the records it needs, each time it runs.
Run a Microsoft Teams action
Then it uses one of 12 documented actions, such as Create Channel, Get Chat Message, Get Current User.
Test it, then put it on a schedule
Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.
Available Triggers & Actions
Drift
Triggers (2)
Actions (4)
Microsoft Teams
Triggers (6)
Actions (12)
Integration Features
Capability Examples
Drift trigger → Microsoft Teams action
New Conversation
Create Channel
Microsoft Teams trigger → Drift action
New Channel
Create Contact
How It Works
Connect Apps
Authenticate your Drift and Microsoft Teams accounts
Describe the Job
Say what to read from Drift and what to do in Microsoft Teams
Choose an Action
Select the documented Microsoft Teams operation to run
Test and Review
Verify field mapping and provider responses before activation
Frequently Asked Questions
Integration Benefits
Scheduled or On-demand Runs
Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Drift events yet.
Automated Actions
Use 12 documented Microsoft Teams actions each time the agent runs.
Provider Authentication
Review the authentication requirements published by each provider before activating the workflow.
Guided Configuration
Describe the job in plain English. The agent picks theDrift and Microsoft Teams actions it needs.
Your Own Accounts
You connect your own Drift and Microsoft Teams accounts. App connections need a paid plan.
Execution Review
Test the workflow and review provider responses before relying on it in production.
Reverse Integration Available
Also connect Microsoft Teams to Drift for bidirectional automation
All Drift Integrations
Explore all available Drift connections
All Microsoft Teams Integrations
Explore all available Microsoft Teams connections
More Microsoft Teams Integrations
Ready to Connect Drift & Microsoft Teams?
Build this agent in Mazaal AI and test it on your ownDrift and Microsoft Teams data.
Start buildingRather not build it yourself? We set up one Drift to Microsoft Teams agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod