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Connect Google Sheets to Intercom

Build an AI agent that works across Google Sheets and Intercom, on a schedule or when you click Run.

24 source actions
11 target actions
Reverse direction supported

Why Connect Google Sheets & Intercom?

Read what you need from Google Sheets

Your agent uses Google Sheets's documented actions to pull the records it needs, each time it runs.

Run a Intercom action

Then it uses one of 11 documented actions, such as Add Tag To Contact, Create Note, List Admin ID Options.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Google Sheets logo

Google Sheets

Triggers (8)

New Comment

Emit new event each time a comment is added to a spreadsheet.

polling
New Comment (Instant)

Emit new event each time a comment is added to a spreadsheet.

webhook
New Row Added

Emit new event each time a row or rows are added to the bottom of a spreadsheet.

polling
New Row Added (Instant)

Emit new event each time a row or rows are added to the bottom of a spreadsheet.

webhook
New Updates

Emit new event each time a row or cell is updated in a spreadsheet.

polling
New Updates (Instant)

Emit new event each time a row or cell is updated in a spreadsheet.

webhook
New Worksheet (Instant)

Emit new event each time a new worksheet is created in a spreadsheet.

webhook
New Worksheet (Polling)

Emit new event each time a new worksheet is created in a spreadsheet.

polling

Actions (24)

Add Single Row

Add a single row of data to Google Sheets. Optionally insert the row at a specific index (e.g., row 2 to insert after headers, shifting existing data down). See the documentation

Add Multiple Rows

Add multiple rows of data to a Google Sheet. See the documentation

Get Values in Range

Get all values or values from a range of cells using A1 notation. See the documentation

Add Conditional Format Rule

Create conditional formatting with color scales or custom formulas. See the documentation

Add Protected Range

Add edit protection to cell range with permissions. See the documentation

Add Rows

Append one or more rows to a Google Sheets worksheet. Pass rows as a JSON array. **Preferred format:** array of objects with column header keys (e.g., [{"Name": "Alice", "Email": "alice@example.com"}]). Use **Get Spreadsheet Info** first to discover the exact column header names — keys must match headers exactly (case-sensitive). Alternatively, pass rows as arrays of positional values matching column order. New rows are appended after the last row with data.

Add Worksheet

Add a new worksheet (tab) to an existing spreadsheet. Optionally set column headers. Use **Get Spreadsheet Info** to see existing worksheets before creating.

Clear Cell

Delete the content of a specific cell in a spreadsheet. See the documentation

Clear Rows

Delete the content of a row or rows in a spreadsheet. Deleted rows will appear as blank rows. See the documentation

Copy Worksheet

Copy an existing worksheet to another Google Sheets file. See the documentation

Create Column

Create a new column in a spreadsheet. See the documentation

Create Spreadsheet

Create a blank spreadsheet or duplicate an existing spreadsheet. See the documentation

Create Worksheet

Create a blank worksheet with a title. See the documentation

Delete Conditional Format Rule

Remove conditional formatting rule by index. See the documentation

Delete Rows

Deletes the specified rows from a spreadsheet. See the documentation

Delete Worksheet

Delete a specific worksheet. See the documentation

Find Row

Find one or more rows by a column and value. See the documentation

Find Rows

Search for rows matching a value in a specific column. Use **Get Spreadsheet Info** to discover column header names. Returns matching rows as objects with row numbers (useful for subsequent **Update Rows** calls). For simple reads without filtering, use **Read Rows** instead.

Get Cell

Fetch the contents of a specific cell in a spreadsheet. See the documentation

Get Current User

Retrieve Google Sheets account metadata for the authenticated user by calling Drive's about.get, returning the user profile (display name, email, permission ID) and storage quota information. Helpful when you need to verify which Google account is active, tailor sheet operations to available storage, or give an LLM clear context about the user identity before composing read/write actions. See the Drive API documentation.

Get Spreadsheet by ID

Returns the spreadsheet at the given ID. See the documentation for more information

Get Spreadsheet Info

Get the structure of a Google Spreadsheet — worksheet names, column headers (first row of each sheet), and row counts. **Call this first** before reading or writing data, so you know the worksheet names and column headers. The column headers are used as keys when writing data with **Add Rows** or **Update Rows**. The spreadsheet ID is the long string in the Google Sheets URL: https://docs.google.com/spreadsheets/d/{spreadsheetId}/edit.

Insert an Anchored Note

Insert a note on a spreadsheet cell. See the documentation

Insert Comment

Insert a comment into a spreadsheet. See the documentation

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Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

polling
New Reply From Admin

Emit new event each time an admin replies to a conversation.

polling
New Conversations

Emit new event each time a new conversation is added.

polling
New Reply From User

Emit new event each time a user replies to a conversation.

polling
New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

polling
New Users

Emit new event each time a new user is added.

polling
Lead Added Email

Emit new event each time a lead adds their email address.

polling
New Closed Conversation

Emit new event each time a conversation is closed.

polling
New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

polling
New Event

Emit new event for each new Intercom event for a user.

polling
New Leads

Emit new event each time a new lead is added.

polling
New Tickets

Emit new event when a new ticket is created in Intercom.

polling

Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

Integration Features

24 documented Google Sheets actions
11 documented Intercom actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Intercom to Google Sheets direction

Capability Examples

Google Sheets trigger → Intercom action

Catalog example
Google SheetsGoogle Sheets

New Comment

IntercomIntercom

Add Tag To Contact

Intercom trigger → Google Sheets action

Reverse direction
IntercomIntercom

New Companies

Google SheetsGoogle Sheets

Add Single Row

How It Works

1

Connect Apps

Authenticate your Google Sheets and Intercom accounts

2

Describe the Job

Say what to read from Google Sheets and what to do in Intercom

3

Choose an Action

Select the documented Intercom operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Google Sheets events yet.

Automated Actions

Use 11 documented Intercom actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theGoogle Sheets and Intercom actions it needs.

Your Own Accounts

You connect your own Google Sheets and Intercom accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Intercom logoGoogle Sheets logo

Reverse Integration Available

Also connect Intercom to Google Sheets for bidirectional automation

View Integration
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All Google Sheets Integrations

Explore all available Google Sheets connections

View All Integrations
Intercom logo

All Intercom Integrations

Explore all available Intercom connections

View All Integrations

Ready to Connect Google Sheets & Intercom?

Build this agent in Mazaal AI and test it on your ownGoogle Sheets and Intercom data.

Start building

Rather not build it yourself? We set up one Google Sheets to Intercom agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod