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Connect Gorgias to Google Calendar

Build an AI agent that works across Gorgias and Google Calendar, on a schedule or when you click Run.

23 source actions
17 target actions
Reverse direction supported

Why Connect Gorgias & Google Calendar?

Read what you need from Gorgias

Your agent uses Gorgias's documented actions to pull the records it needs, each time it runs.

Run a Google Calendar action

Then it uses one of 17 documented actions, such as Add Attendees To Event, Add Quick Event, Create Event.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Gorgias logo

Gorgias

Triggers (6)

Macro Updated

Emit new event when a macro is updated. See the documentation

polling
New Internal Note

Emit new event when an internal note is created on a ticket. See the documentation

polling
New Macro Created

Emit new event when a macro is created. See the documentation

polling
New Ticket

Emit new event when a ticket is created. See the documentation

polling
New Ticket Message

Emit new event when a ticket message is created. See the documentation

polling
New Updated Ticket

Emit new event when a ticket is updated. See the documentation

polling

Actions (23)

Add Ticket Tags

Add tags to a ticket. See the documentation

Create Customer

Create a new customer. See the docs

Create Macro

Create a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Delete Macro

Delete a macro. See the documentation

Get Macro

Get a macro by ID. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

List Macros

List all macros. See the documentation

List Messages

List all messages. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Tags

List tags for a ticket. See the documentation

List Tickets

List all tickets. See the docs

Retrieve a Customer

Retrieve a customer. See the docs

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Set Ticket Tags

Set tags on a ticket. See the documentation

Update Customer

Update a customer. See the docs

Update Macro

Update a macro. See the documentation

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

Google Calendar logo

Google Calendar

Triggers (7)

New Upcoming Event Alert

Emit new event based on a time interval before an upcoming event in the calendar.

polling
New Created or Updated Event (Instant)

Emit new event when a Google Calendar events is created or updated (does not emit cancelled events)

webhook
New Calendar Created

Emit new event when a calendar is created.

polling
New Event Matching a Search

Emit new event when a Google Calendar event is created that matches a search

polling
New Cancelled Event

Emit new event when a Google Calendar event is cancelled or deleted

polling
New Ended Event

Emit new event when a Google Calendar event ends

polling
New Upcoming Event Alert (Polling)

Emit new event based on a time interval before an upcoming event in the calendar. See the documentation

polling

Actions (17)

Add Attendees To Event

Add attendees to an existing event. See the documentation

Add Quick Event

Create a quick event to the Google Calendar. See the documentation

Create Event

Create an event in a Google Calendar. See the documentation

Delete an Event

Delete an event from a Google Calendar. See the documentation

Get Current User

Retrieve information about the authenticated Google Calendar account, including the primary calendar (summary, timezone, ACL flags), a list of accessible calendars, user-level settings (timezone, locale, week start), and the color palette that controls events and calendars. Ideal for confirming which calendar account is in use, customizing downstream scheduling, or equipping LLMs with the user’s context (timezones, available calendars) prior to creating or updating events. See the documentation.

Get Date Time

Get current date and time for use in Google Calendar actions. Useful for agents that need datetime awareness and timezone context before calling other Google Calendar tools.

List Calendars

Retrieve a list of calendars from Google Calendar. See the documentation

List Color ID Options

Retrieves available options for the Color ID field.

List Event Instances

Retrieve instances of a recurring event. See the documentation

List Events

Retrieve a list of event from the Google Calendar. See the documentation

Respond to Event Invitation

Accept, decline, or tentatively accept a Google Calendar event invitation on behalf of the authenticated user. Use this when you need to RSVP to an event. You can identify the event by its exact eventId or by eventName (searches upcoming events by title). If both are provided, eventId takes precedence. The calendarId defaults to primary (the user's main calendar). See the documentation

Retrieve Calendar Details

Retrieve calendar details of a Google Calendar. See the documentation

Retrieve Event Details

Retrieve event details from Google Calendar. See the documentation

Retrieve Free/Busy Calendar Details

Retrieve free/busy calendar details from Google Calendar. See the documentation

Update Event

Update an event from Google Calendar. See the documentation

Update Event Instance

Update a specific instance of a recurring event. Changes apply only to the selected instance. See the documentation

Update Following Event Instances

Update all instances of a recurring event following a specific instance. This creates a new recurring event starting from the selected instance. See the documentation

Integration Features

23 documented Gorgias actions
17 documented Google Calendar actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Google Calendar to Gorgias direction

Capability Examples

Gorgias trigger → Google Calendar action

Catalog example
GorgiasGorgias

Macro Updated

Google CalendarGoogle Calendar

Add Attendees To Event

Google Calendar trigger → Gorgias action

Reverse direction
Google CalendarGoogle Calendar

New Upcoming Event Alert

GorgiasGorgias

Add Ticket Tags

How It Works

1

Connect Apps

Authenticate your Gorgias and Google Calendar accounts

2

Describe the Job

Say what to read from Gorgias and what to do in Google Calendar

3

Choose an Action

Select the documented Google Calendar operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Gorgias events yet.

Automated Actions

Use 17 documented Google Calendar actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theGorgias and Google Calendar actions it needs.

Your Own Accounts

You connect your own Gorgias and Google Calendar accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Google Calendar logoGorgias logo

Reverse Integration Available

Also connect Google Calendar to Gorgias for bidirectional automation

View Integration
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All Gorgias Integrations

Explore all available Gorgias connections

View All Integrations
Google Calendar logo

All Google Calendar Integrations

Explore all available Google Calendar connections

View All Integrations

Ready to Connect Gorgias & Google Calendar?

Build this agent in Mazaal AI and test it on your ownGorgias and Google Calendar data.

Start building

Rather not build it yourself? We set up one Gorgias to Google Calendar agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod