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Connect Intercom to Amazon SES

Build an AI agent that works across Intercom and Amazon SES, on a schedule or when you click Run.

11 source actions
5 target actions
Start buildingHave us set it up (A$490)Browse Intercom integrations

Why Connect Intercom & Amazon SES?

Read what you need from Intercom

Your agent uses Intercom's documented actions to pull the records it needs, each time it runs.

Run a Amazon SES action

Then it uses one of 5 documented actions, such as Create Email Template, Get Email Template, Send Email.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

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Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

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New Reply From Admin

Emit new event each time an admin replies to a conversation.

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New Conversations

Emit new event each time a new conversation is added.

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New Reply From User

Emit new event each time a user replies to a conversation.

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New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

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New Users

Emit new event each time a new user is added.

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Lead Added Email

Emit new event each time a lead adds their email address.

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New Closed Conversation

Emit new event each time a conversation is closed.

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New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

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New Event

Emit new event for each new Intercom event for a user.

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New Leads

Emit new event each time a new lead is added.

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New Tickets

Emit new event when a new ticket is created in Intercom.

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Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

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Amazon SES

Actions (5)

Create Email Template

Create a HTML or a plain text email template. See the docs

Get Email Template

Get an email template. See the docs

Send Email

Send an email using Amazon SES. Supports simple email messaging. See the docs

Send Templated Email

Send an email replacing the template tags with values using Amazon SES. See the docs

Update Email Template

Update an email template. See the docs

Integration Features

11 documented Intercom actions
5 documented Amazon SES actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring

Capability Examples

Intercom trigger → Amazon SES action

Catalog example
IntercomIntercom

New Companies

Amazon SESAmazon SES

Create Email Template

How It Works

1

Connect Apps

Authenticate your Intercom and Amazon SES accounts

2

Describe the Job

Say what to read from Intercom and what to do in Amazon SES

3

Choose an Action

Select the documented Amazon SES operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Intercom events yet.

Automated Actions

Use 5 documented Amazon SES actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theIntercom and Amazon SES actions it needs.

Your Own Accounts

You connect your own Intercom and Amazon SES accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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All Intercom Integrations

Explore all available Intercom connections

View All Integrations
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All Amazon SES Integrations

Explore all available Amazon SES connections

View All Integrations

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Ready to Connect Intercom & Amazon SES?

Build this agent in Mazaal AI and test it on your ownIntercom and Amazon SES data.

Start building

Rather not build it yourself? We set up one Intercom to Amazon SES agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod