Connect Intercom to WooCommerce

Build an AI agent that works across Intercom and WooCommerce, on a schedule or when you click Run.

11 source actions

22 target actions

Reverse direction supported

Start building Have us set it up (A$490)Browse Intercom integrations

Why Connect Intercom & WooCommerce?

Read what you need from Intercom

Your agent uses Intercom's documented actions to pull the records it needs, each time it runs.

Run a WooCommerce action

Then it uses one of 22 documented actions, such as Add Order Note, Create Customer, Create Order.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

polling

New Reply From Admin

Emit new event each time an admin replies to a conversation.

polling

New Conversations

Emit new event each time a new conversation is added.

polling

New Reply From User

Emit new event each time a user replies to a conversation.

polling

New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

polling

New Users

Emit new event each time a new user is added.

polling

Lead Added Email

Emit new event each time a lead adds their email address.

polling

New Closed Conversation

Emit new event each time a conversation is closed.

polling

New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

polling

New Event

Emit new event for each new Intercom event for a user.

polling

New Leads

Emit new event each time a new lead is added.

polling

New Tickets

Emit new event when a new ticket is created in Intercom.

polling

Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook

New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook

New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook

New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Integration Features

11 documented Intercom actions

22 documented WooCommerce actions

Plain-English agent instructions

Daily, weekday or weekly schedule, or run on demand

Execution monitoring

A supported WooCommerce to Intercom direction

Capability Examples

Intercom trigger → WooCommerce action

Catalog example

Intercom

New Companies

WooCommerce

Add Order Note

WooCommerce trigger → Intercom action

Reverse direction

WooCommerce

New Coupon Event (Instant)

Intercom

Add Tag To Contact

How It Works

Connect Apps

Authenticate your Intercom and WooCommerce accounts

Describe the Job

Say what to read from Intercom and what to do in WooCommerce

Choose an Action

Select the documented WooCommerce operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Intercom events yet.

Automated Actions

Use 22 documented WooCommerce actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theIntercom and WooCommerce actions it needs.

Your Own Accounts

You connect your own Intercom and WooCommerce accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect WooCommerce to Intercom for bidirectional automation

View Integration

All Intercom Integrations

Explore all available Intercom connections

View All Integrations

All WooCommerce Integrations

Explore all available WooCommerce connections

View All Integrations

Popular Integrations

View all integrations →

More WooCommerce Integrations

View all WooCommerce integrations →

Ready to Connect Intercom & WooCommerce?

Build this agent in Mazaal AI and test it on your ownIntercom and WooCommerce data.

Start building

Rather not build it yourself? We set up one Intercom to WooCommerce agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod

Connect Intercom to WooCommerce

Why Connect Intercom & WooCommerce?

Read what you need from Intercom

Run a WooCommerce action

Test it, then put it on a schedule

Available Triggers & Actions

Intercom

Triggers (12)

Actions (11)

WooCommerce

Triggers (4)

Actions (22)

Integration Features

Capability Examples

Intercom trigger → WooCommerce action

WooCommerce trigger → Intercom action

How It Works

Connect Apps

Describe the Job

Choose an Action

Test and Review

Frequently Asked Questions

Is the Intercom to WooCommerce direction supported?

Does it run the moment something changes in Intercom?

Which WooCommerce actions are available?

Can I also connect WooCommerce to Intercom?

Integration Benefits

Scheduled or On-demand Runs

Automated Actions

Provider Authentication

Guided Configuration

Your Own Accounts

Execution Review

Reverse Integration Available

All Intercom Integrations

All WooCommerce Integrations

Popular Integrations

More WooCommerce Integrations

Ready to Connect Intercom & WooCommerce?