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Connect Jira to Twilio SendGrid

Build an AI agent that works across Jira and Twilio SendGrid, on a schedule or when you click Run.

24 source actions
24 target actions
Reverse direction supported

Why Connect Jira & Twilio SendGrid?

Read what you need from Jira

Your agent uses Jira's documented actions to pull the records it needs, each time it runs.

Run a Twilio SendGrid action

Then it uses one of 24 documented actions, such as Add Email to Global Suppression, Add or Update Contact, Create Contact List.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Jira logo

Jira

Triggers (4)

New Event

Emit new event when an event with subscribed event source triggered, See the documentation

webhook
New Issue Created Event (Instant)

Emit new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Deleted Event (Instant)

Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Updated Event (Instant)

Emit new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook

Actions (24)

Add Attachment To Issue

Adds an attachment to an issue. See the documentation

Add Comment To Issue

Adds a new comment to an issue. See the documentation

Add Multiple Attachments To Issue

Adds multiple attachments to an issue. See the documentation

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, 5b10ac8d82e05b22cc7d4ef5, If no user is specified the calling user is added. See the documentation

Assign Issue

Assigns an issue to a user. See the documentation

Check Issues Against JQL

Checks whether one or more issues would be returned by one or more JQL queries. See the documentation

Count Issues Using JQL

Provide an estimated count of the issues that match the JQL. See the documentation

Create Custom Field Options (Context)

Create a context for custom field options. See the documentation.

Create Future Sprint

Creates a future sprint. See the documentation

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask. See the documentation

Create Jira Version in Project

Creates a project version. See the documentation

Delete Project

Deletes a project. See the documentation

Get All Projects

Gets metadata on all projects. See the documentation

Get Board

Returns the board for the given board ID. See the documentation

Get Cloud ID

Gets the cloud ID and details of all accessible Jira Cloud sites. See the documentation

Get Current User

Returns the authenticated Jira user's account ID, display name, email, and active status. Call this first when the user says 'my issues', 'assigned to me', or needs their Jira identity. Use the returned accountId with **Search Issues with JQL** (e.g. assignee = '{accountId}') or **Assign Issue**. Requires a Cloud ID to identify the Jira site. See the documentation.

Get Issue

Gets the details for an issue. See the documentation

Get Issue Picker Suggestions

Returns lists of issues matching a query string. See the documentation

Get Issue Types

Gets the available issue types. If a project ID is provided, returns issue types for that project. Otherwise, returns all issue types accessible to the user. See the documentation

Get Sprint

Returns the sprint for a given sprint ID. See the documentation

Get Task

Gets the status of a long-running asynchronous task. See the documentation

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status. See the documentation

Get User

Gets details of user. See the documentation

Get Users

Gets the details for a list of users. See the documentation

Twilio SendGrid logo

Twilio SendGrid

Triggers (2)

New Contact

Emit new event when a new contact is created

polling
New Events (Instant)

Emit new event when any of the specified SendGrid events is received

webhook

Actions (24)

Add Email to Global Suppression

Allows you to add one or more email addresses to the global suppressions group. See the docs here

Add or Update Contact

Adds or updates a contact. See the docs here

Create Contact List

Allows you to create a new contact list. See the docs here

Create Send

Create a single send. See the docs here

Delete Blocks

Allows you to delete all email addresses on your blocks list. See the docs here

Delete Bounces

Allows you to delete all emails on your bounces list. See the docs here

Delete Contacts

Allows you to delete one or more contacts. See the docs here

Delete Global Suppression

Allows you to remove an email address from the global suppressions group. See the docs here

Delete List

Allows you to delete a specific contact list. See the docs here

Get a Block

Gets a specific block. See the docs here

Get A Global Suppression

Gets a global suppression. See the docs here

Get All Bounces

Allows you to get all of your bounces. See the docs here

Get Contact Lists

Allows you to get details of your contact lists. See the docs here

List ASM Group ID Options

Retrieves available options for the ASM Group ID field.

List ASM Groups to Display Options

Retrieves available options for the ASM Groups to Display field.

List Blocks

Allows you to list all email addresses that are currently on your blocks list. See the docs here

List Categories Options

Retrieves available options for the Categories field.

List Design Id Options

Retrieves available options for the Design Id field.

List Email Options

Retrieves available options for the Email field.

List Email Options

Retrieves available options for the Email field.

List Emails Options

Retrieves available options for the Emails field.

List Emails Options

Retrieves available options for the Emails field.

List From Email Options

Retrieves available options for the From Email field.

List Global Suppressions

Allows you to get a list of all email address that are globally suppressed. See the docs here

Integration Features

24 documented Jira actions
24 documented Twilio SendGrid actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Twilio SendGrid to Jira direction

Capability Examples

Jira trigger → Twilio SendGrid action

Catalog example
JiraJira

New Event

Twilio SendGridTwilio SendGrid

Add Email to Global Suppression

Twilio SendGrid trigger → Jira action

Reverse direction
Twilio SendGridTwilio SendGrid

New Contact

JiraJira

Add Attachment To Issue

How It Works

1

Connect Apps

Authenticate your Jira and Twilio SendGrid accounts

2

Describe the Job

Say what to read from Jira and what to do in Twilio SendGrid

3

Choose an Action

Select the documented Twilio SendGrid operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Jira events yet.

Automated Actions

Use 24 documented Twilio SendGrid actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theJira and Twilio SendGrid actions it needs.

Your Own Accounts

You connect your own Jira and Twilio SendGrid accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Twilio SendGrid logoJira logo

Reverse Integration Available

Also connect Twilio SendGrid to Jira for bidirectional automation

View Integration
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All Jira Integrations

Explore all available Jira connections

View All Integrations
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All Twilio SendGrid Integrations

Explore all available Twilio SendGrid connections

View All Integrations

Ready to Connect Jira & Twilio SendGrid?

Build this agent in Mazaal AI and test it on your ownJira and Twilio SendGrid data.

Start building

Rather not build it yourself? We set up one Jira to Twilio SendGrid agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod