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Connect PagerDuty to Discord

Build an AI agent that works across PagerDuty and Discord, on a schedule or when you click Run.

24 source actions
3 target actions
Reverse direction supported

Why Connect PagerDuty & Discord?

Read what you need from PagerDuty

Your agent uses PagerDuty's documented actions to pull the records it needs, each time it runs.

Run a Discord action

Then it uses one of 3 documented actions, such as Send Message, Send Message (Advanced), Send Message With File.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

PagerDuty logo

PagerDuty

Triggers (2)

New On-Call Rotation

Emit new event each time a new user rotates onto an on-call rotation

polling
New or Updated Incident

Emit new event each time an incident is created or updated

polling

Actions (24)

Acknowledge Incident

**Deprecated** — use **Update Incident** instead. Acknowledge an incident. See the documentation

Add Note to Incident

Add a text note to an incident. Notes are visible in the incident timeline and useful for documenting investigation steps, resolution details, or handoff notes. Use **List Incidents** or **Get Incident** to find the incident ID. See the documentation

Create Incident

Trigger a new incident on a PagerDuty service. Use **List Services** to find a service ID and **List Escalation Policies** to find a policy ID. Use **List Priorities** to find priority IDs. Set incidentKey to a stable value derived from the alert source (e.g. a hash of title + service ID) to prevent duplicate incidents on retry — PagerDuty deduplicates open incidents with the same key on the same service. See the documentation

Create Schedule Override

Override a schedule layer to assign a specific user for a time window. Use **List Schedules** to find a schedule ID and **List Users** to find the user ID. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. Always include the UTC offset — do not assume UTC; using the wrong offset will place the override in the wrong time slot. See the documentation

Create Service

Create a new PagerDuty service. A service represents a system or application that generates incidents. Use **List Escalation Policies** to find a valid escalation policy ID (required). Set autoResolveTimeout to 0 to disable auto-resolve. Set acknowledgementTimeout to 0 to disable re-triggering after acknowledgment. See the documentation

Find Oncall User

Find the user on call for a specific schedule. See the documentation

Get Event Orchestration for Service

Get the active event orchestration routing rules configured for a service. Event orchestration routes incoming events to the right responders based on conditions. Use **List Services** to discover service IDs. See the documentation

Get Incident

Get full details for a single incident by ID, including its current status, urgency, assignments, and html_url. Use **List Incidents** to find the incident ID. See the documentation

Get Service Analytics

Get incident volume and MTTR (mean time to resolve) metrics for one or more services over a time range. Use **List Services** to discover service IDs. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. See the documentation

List Escalation Policies

List escalation policies in the PagerDuty account. Supports both exact name match (name) and substring search (query), plus team filtering. Use policy IDs with **Create Incident**, **Create Service**, and **Update Escalation Policy**. See the documentation

List Escalation Policy ID Options

Retrieves available options for the Escalation Policy ID field.

List Incident Change Events

List change events (deployments, config changes) correlated to an incident. Change events show what changed in your systems around the time the incident was triggered. Use **List Incidents** or **Get Incident** to find the incident ID. See the documentation

List Incident Workflows

List available incident automation workflows. Use workflow IDs with **Start Incident Workflow** to run automation on an active incident. Requires Business+ plan — accounts without this plan will receive empty results or a 402 error. See the documentation

List Incidents

List and filter incidents by status, urgency, service, or team. Default statuses are triggered and acknowledged (open incidents). Use **List Services** to discover service IDs and **List Teams** for team IDs. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. See the documentation

List Log Entries

List log entries (the audit trail of actions taken on an incident or across the account). When incidentId is provided, scopes results to that incident's log entries. Otherwise returns account-wide log entries. Use **List Incidents** or **Get Incident** to find incident IDs. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. Set isOverview: true to get only the most recent action per incident. See the documentation

List On-Call Schedule ID Options

Retrieves available options for the On-Call Schedule ID field.

List On-Calls

List on-call entries — who is on call right now or during a given time window. Filterable by schedule IDs or escalation policy IDs. Use **List Schedules** to discover schedule IDs and **List Escalation Policies** to discover policy IDs. Time params use ISO 8601 with explicit UTC offset, e.g. 2026-06-02T15:00:00-07:00. Set earliest: true to get one on-call entry per unique (schedule, escalation policy, escalation level) combination. See the documentation

List Priorities

List the priority levels configured for this PagerDuty account. Returns priority IDs and names (e.g. P1, P2, critical) useful for **Create Incident** and **Update Incident**. See the documentation

List Schedules

List on-call schedules in the PagerDuty account, optionally filtered by name. Returns schedule IDs and names useful for **List On-Calls** and **Create Schedule Override**. See the documentation

List Service ID Options

Retrieves available options for the Service ID field.

List Services

List services, optionally filtered by team or searched by name. Returns service IDs, names, status, and html_url. Use **List Teams** to discover team IDs for filtering. See the documentation

List Status Page Posts

List posts on a PagerDuty status page. Use **List Status Pages** to discover status page IDs. Set activeOnly: true to filter to currently active posts (client-side filter). Requires Business+ plan — accounts without this plan will receive empty results or a 402 error. See the documentation

List Status Pages

List configured PagerDuty status pages. Use status page IDs with **List Status Page Posts** to retrieve posts on a specific page. Requires Business+ plan — accounts without this plan will receive empty results or a 402 error. See the documentation

List Teams

List teams in the PagerDuty account, optionally filtered by name. Returns team IDs and names useful for filtering incidents, users, and services. See the documentation

Discord logo

Discord

Triggers (5)

New Message (Instant)

Emit new event for each message posted to one or more channels in a Discord server

webhook
Message Deleted (Instant)

Emit new event for each message deleted

webhook
New Command Received (Instant)

Emit new event for each command posted to one or more channels in a Discord server

webhook
New Guild Member (Instant)

Emit new event for each new member added to a guild

webhook
Reaction Added (Instant)

Emit new event for each reaction added to a message

webhook

Actions (3)

Send Message

Send a simple message to a Discord channel

Send Message (Advanced)

Send a simple or structured message (using embeds) to a Discord channel

Send Message With File

Post a message with an attached file

Integration Features

24 documented PagerDuty actions
3 documented Discord actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Discord to PagerDuty direction

Capability Examples

PagerDuty trigger → Discord action

Catalog example
PagerDutyPagerDuty

New On-Call Rotation

DiscordDiscord

Send Message

Discord trigger → PagerDuty action

Reverse direction
DiscordDiscord

New Message (Instant)

PagerDutyPagerDuty

Acknowledge Incident

How It Works

1

Connect Apps

Authenticate your PagerDuty and Discord accounts

2

Describe the Job

Say what to read from PagerDuty and what to do in Discord

3

Choose an Action

Select the documented Discord operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live PagerDuty events yet.

Automated Actions

Use 3 documented Discord actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks thePagerDuty and Discord actions it needs.

Your Own Accounts

You connect your own PagerDuty and Discord accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Discord logoPagerDuty logo

Reverse Integration Available

Also connect Discord to PagerDuty for bidirectional automation

View Integration
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All PagerDuty Integrations

Explore all available PagerDuty connections

View All Integrations
Discord logo

All Discord Integrations

Explore all available Discord connections

View All Integrations

Ready to Connect PagerDuty & Discord?

Build this agent in Mazaal AI and test it on your ownPagerDuty and Discord data.

Start building

Rather not build it yourself? We set up one PagerDuty to Discord agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod