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Connect Twilio SendGrid to Zoho CRM

Build an AI agent that works across Twilio SendGrid and Zoho CRM, on a schedule or when you click Run.

24 source actions
10 target actions
Reverse direction supported
Start buildingHave us set it up (A$490)Browse Twilio SendGrid integrations

Why Connect Twilio SendGrid & Zoho CRM?

Read what you need from Twilio SendGrid

Your agent uses Twilio SendGrid's documented actions to pull the records it needs, each time it runs.

Run a Zoho CRM action

Then it uses one of 10 documented actions, such as Convert Lead, Create Object, Download Attachment.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Twilio SendGrid logo

Twilio SendGrid

Triggers (2)

New Contact

Emit new event when a new contact is created

polling
New Events (Instant)

Emit new event when any of the specified SendGrid events is received

webhook

Actions (24)

Add Email to Global Suppression

Allows you to add one or more email addresses to the global suppressions group. See the docs here

Add or Update Contact

Adds or updates a contact. See the docs here

Create Contact List

Allows you to create a new contact list. See the docs here

Create Send

Create a single send. See the docs here

Delete Blocks

Allows you to delete all email addresses on your blocks list. See the docs here

Delete Bounces

Allows you to delete all emails on your bounces list. See the docs here

Delete Contacts

Allows you to delete one or more contacts. See the docs here

Delete Global Suppression

Allows you to remove an email address from the global suppressions group. See the docs here

Delete List

Allows you to delete a specific contact list. See the docs here

Get a Block

Gets a specific block. See the docs here

Get A Global Suppression

Gets a global suppression. See the docs here

Get All Bounces

Allows you to get all of your bounces. See the docs here

Get Contact Lists

Allows you to get details of your contact lists. See the docs here

List ASM Group ID Options

Retrieves available options for the ASM Group ID field.

List ASM Groups to Display Options

Retrieves available options for the ASM Groups to Display field.

List Blocks

Allows you to list all email addresses that are currently on your blocks list. See the docs here

List Categories Options

Retrieves available options for the Categories field.

List Design Id Options

Retrieves available options for the Design Id field.

List Email Options

Retrieves available options for the Email field.

List Email Options

Retrieves available options for the Email field.

List Emails Options

Retrieves available options for the Emails field.

List Emails Options

Retrieves available options for the Emails field.

List From Email Options

Retrieves available options for the From Email field.

List Global Suppressions

Allows you to get a list of all email address that are globally suppressed. See the docs here

Zoho CRM logo

Zoho CRM

Triggers (9)

New Contact (Instant)

Emits an event each time a new contact is created in Zoho CRM

webhook
New Event (Instant)

Emit new custom events from Zoho CRM

webhook
New Lead (Instant)

Emits an event each time a new lead is created in Zoho CRM

webhook
New Module Entry (Instant)

Emit new events each time a new module/record is created in Zoho CRM

webhook
New or Updated Contact (Instant)

Emits an event each time a new contact is created or updated in Zoho CRM

webhook
New or Updated Lead (Instant)

Emits an event each time a new lead is created or updated in Zoho CRM

webhook
New or Updated Module Entry (Instant)

Emits an event each time a module/record is created or edited in Zoho CRM

webhook
New User

Emits an event each time a new user is created in Zoho CRM

polling
Updated Module Entry (Instant)

Emits an event each time a new module/record is updated in Zoho CRM

webhook

Actions (10)

Convert Lead

Converts a Lead into a Contact or an Account. See the documentation

Create Object

Create a new object/module entry. See the documentation

Download Attachment

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

Get Object

Gets record data given its id.

List Fields

Gets the field metadata for the specified module

List Modules

Retrieves a list of all the modules available in your CRM account.

List Objects

Gets the list of available records from a module.

Search Objects

Retrieves the records that match your search criteria.

Update Object

Updates existing entities in the module. See the documentation

Upload Attachment

Uploads an attachment file to Zoho CRM from a URL or file path. See the documentation

Integration Features

24 documented Twilio SendGrid actions
10 documented Zoho CRM actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Zoho CRM to Twilio SendGrid direction

Capability Examples

Twilio SendGrid trigger → Zoho CRM action

Catalog example
Twilio SendGridTwilio SendGrid

New Contact

Zoho CRMZoho CRM

Convert Lead

Zoho CRM trigger → Twilio SendGrid action

Reverse direction
Zoho CRMZoho CRM

New Contact (Instant)

Twilio SendGridTwilio SendGrid

Add Email to Global Suppression

How It Works

1

Connect Apps

Authenticate your Twilio SendGrid and Zoho CRM accounts

2

Describe the Job

Say what to read from Twilio SendGrid and what to do in Zoho CRM

3

Choose an Action

Select the documented Zoho CRM operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Twilio SendGrid events yet.

Automated Actions

Use 10 documented Zoho CRM actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theTwilio SendGrid and Zoho CRM actions it needs.

Your Own Accounts

You connect your own Twilio SendGrid and Zoho CRM accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Zoho CRM logoTwilio SendGrid logo

Reverse Integration Available

Also connect Zoho CRM to Twilio SendGrid for bidirectional automation

View Integration
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All Twilio SendGrid Integrations

Explore all available Twilio SendGrid connections

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All Zoho CRM Integrations

Explore all available Zoho CRM connections

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Ready to Connect Twilio SendGrid & Zoho CRM?

Build this agent in Mazaal AI and test it on your ownTwilio SendGrid and Zoho CRM data.

Start building

Rather not build it yourself? We set up one Twilio SendGrid to Zoho CRM agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod