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Connect Airtable to Gorgias

Build an AI agent that works across Airtable and Gorgias, on a schedule or when you click Run.

18 source actions
23 target actions
Reverse direction supported
Start buildingHave us set it up (A$490)Browse Airtable integrations

Why Connect Airtable & Gorgias?

Read what you need from Airtable

Your agent uses Airtable's documented actions to pull the records it needs, each time it runs.

Run a Gorgias action

Then it uses one of 23 documented actions, such as Add Ticket Tags, Create Customer, Create Macro.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Airtable logo

Airtable

Triggers (8)

New Field Created (Instant)

Emit new event when a field is created in the selected table. See the documentation

webhook
New or Modified Field (Instant)

Emit new event when a field is created or updated in the selected table

webhook
New or Modified Records (Instant)

Emit new event for each new or modified record in a table or view

webhook
New or Modified Records in View

Emit new event for each new or modified record in a view

polling
New Record Created, Updated or Deleted (Instant)

Emit new event when a record is added, updated, or deleted in a table or selected view.

webhook
New Record(s) Created (Instant)

Emit new event for each new record in a table

webhook
New Records in View

Emit new event for each new record in a view

polling
New, Modified or Deleted Records

Emit new event each time a record is added, updated, or deleted in an Airtable table. Supports tables up to 10,000 records

polling

Actions (18)

Create Comment

Create a comment on a selected record. See the documentation

Create Field

Create a new field in a table. See the documentation

Create Multiple Records

Create one or more records in a table in a single operation with an array. See the documentation

Create or Update Record

Create a new record or update an existing one. See the documentation

Create Single Record

Adds a record to a table.

Create Table

Create a new table. See the documentation

Delete Record

Delete a selected record from a table. See the documentation

Get Record

Get data of a selected record from a table. See the documentation

Get Record Or Create

Get a specific record, or create one if it doesn't exist. See the documentation

List Bases

Get the list of bases that can be accessed. See the documentation

List Records

Retrieve records from a table, optionally sorting and filtering results. See the documentation

List Records in View

Retrieve records from a view, optionally sorting and filtering results. See the documentation

List Tables

Get a list of tables in the selected base. See the documentation

Search Records

Search for a record by formula or by field value. See the documentation

Update Comment

Update an existing comment on a selected record. See the documentation

Update Field

Update an existing field in a table. See the documentation

Update Record

Update a single record in a table by Record ID. See the documentation

Update Table

Update an existing table. See the documentation

Gorgias logo

Gorgias

Triggers (6)

Macro Updated

Emit new event when a macro is updated. See the documentation

polling
New Internal Note

Emit new event when an internal note is created on a ticket. See the documentation

polling
New Macro Created

Emit new event when a macro is created. See the documentation

polling
New Ticket

Emit new event when a ticket is created. See the documentation

polling
New Ticket Message

Emit new event when a ticket message is created. See the documentation

polling
New Updated Ticket

Emit new event when a ticket is updated. See the documentation

polling

Actions (23)

Add Ticket Tags

Add tags to a ticket. See the documentation

Create Customer

Create a new customer. See the docs

Create Macro

Create a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Delete Macro

Delete a macro. See the documentation

Get Macro

Get a macro by ID. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

List Macros

List all macros. See the documentation

List Messages

List all messages. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Tags

List tags for a ticket. See the documentation

List Tickets

List all tickets. See the docs

Retrieve a Customer

Retrieve a customer. See the docs

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Set Ticket Tags

Set tags on a ticket. See the documentation

Update Customer

Update a customer. See the docs

Update Macro

Update a macro. See the documentation

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

Integration Features

18 documented Airtable actions
23 documented Gorgias actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Gorgias to Airtable direction

Capability Examples

Airtable trigger → Gorgias action

Catalog example
AirtableAirtable

New Field Created (Instant)

GorgiasGorgias

Add Ticket Tags

Gorgias trigger → Airtable action

Reverse direction
GorgiasGorgias

Macro Updated

AirtableAirtable

Create Comment

How It Works

1

Connect Apps

Authenticate your Airtable and Gorgias accounts

2

Describe the Job

Say what to read from Airtable and what to do in Gorgias

3

Choose an Action

Select the documented Gorgias operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Airtable events yet.

Automated Actions

Use 23 documented Gorgias actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theAirtable and Gorgias actions it needs.

Your Own Accounts

You connect your own Airtable and Gorgias accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Gorgias logoAirtable logo

Reverse Integration Available

Also connect Gorgias to Airtable for bidirectional automation

View Integration
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All Airtable Integrations

Explore all available Airtable connections

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All Gorgias Integrations

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Ready to Connect Airtable & Gorgias?

Build this agent in Mazaal AI and test it on your ownAirtable and Gorgias data.

Start building

Rather not build it yourself? We set up one Airtable to Gorgias agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod