Connect Front to Microsoft Teams

Build an AI agent that works across Front and Microsoft Teams, on a schedule or when you click Run.

24 source actions

12 target actions

Reverse direction supported

Start building Have us set it up (A$490)Browse Front integrations

Why Connect Front & Microsoft Teams?

Read what you need from Front

Your agent uses Front's documented actions to pull the records it needs, each time it runs.

Run a Microsoft Teams action

Then it uses one of 12 documented actions, such as Create Channel, Get Chat Message, Get Current User.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Front

Triggers (4)

New Conversation Created

Emit new event when a conversation is created. See the documentation

polling

New Conversation State Change

Emit new event when a conversation reaches a specific state. See the documentation

polling

New Conversation Tag

Emit new event when a conversation is tagged with a specific tag or any tag. See the documentation

polling

New Message Template Created

Emit new event when a message template is created. See the documentation

polling

Actions (24)

Add Comment

Add a comment to a conversation. See the documentation

Archive Conversation

Archives a conversation. See the documentation

Assign Conversation

Assign or unassign a conversation. See the documentation

Create Draft

Create a draft message which is the first message of a new conversation. See the documentation

Create Draft Reply

Create a new draft as a reply to the last message in the conversation. See the documentation

Create Inbox

Create an inbox in the default team (workspace). See the documentation.

Create Message

Send a new message from a channel. See the documentation.

Create Message Template

Create a new message template. See the documentation.

Delete Message Template

Delete a message template. See the documentation.

Get Comment

Retrieve a comment from a conversation. See the documentation

Get Conversation

Retrieve a conversation by its ID from Front. See the documentation

Get Message

Retrieve a message by its ID. See the documentation

Get Teammate

Retrieve a teammate by ID. See the documentation

Get Ticket Status

Get a ticket status by its ID. See the documentation

Import Message

Appends a new message into an inbox. See the documentation.

List Comment Mentions

List the teammates mentioned in a comment. See the documentation

List Conversation Comments

List the comments in a conversation. See the documentation

List Conversations

List conversations in the company. See the documentation

List Message Templates

List the message templates. See the documentation.

List Teammate

List teammates in the company. See the documentation

List Ticket Statuses

List the ticket statuses available for your company. See the documentation

Receive Custom Messages

Receive a custom message in Front. See the documentation.

Reply To Conversation

Reply to a conversation by sending a message and appending it to the conversation. See the documentation.

Send New Message

Sends a new message from a channel. It will create a new conversation. See the documentation.

Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling

New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

polling

New Chat

Emit new event when a new chat is created. See the documentation

polling

New Chat Message

Emit new event when a new message is received in a chat. See the documentation

polling

New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

polling

New Team Member

Emit new event when a new member is added to a team. See the documentation

polling

Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

Integration Features

24 documented Front actions

12 documented Microsoft Teams actions

Plain-English agent instructions

Daily, weekday or weekly schedule, or run on demand

Execution monitoring

A supported Microsoft Teams to Front direction

Capability Examples

Front trigger → Microsoft Teams action

Catalog example

Front

New Conversation Created

Microsoft Teams

Create Channel

Microsoft Teams trigger → Front action

Reverse direction

Microsoft Teams

New Channel

Front

Add Comment

How It Works

Connect Apps

Authenticate your Front and Microsoft Teams accounts

Describe the Job

Say what to read from Front and what to do in Microsoft Teams

Choose an Action

Select the documented Microsoft Teams operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Front events yet.

Automated Actions

Use 12 documented Microsoft Teams actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theFront and Microsoft Teams actions it needs.

Your Own Accounts

You connect your own Front and Microsoft Teams accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Microsoft Teams to Front for bidirectional automation

View Integration

All Front Integrations

Explore all available Front connections

View All Integrations

All Microsoft Teams Integrations

Explore all available Microsoft Teams connections

View All Integrations

Popular Integrations

View all integrations →

More Microsoft Teams Integrations

View all Microsoft Teams integrations →

Ready to Connect Front & Microsoft Teams?

Build this agent in Mazaal AI and test it on your ownFront and Microsoft Teams data.

Start building

Rather not build it yourself? We set up one Front to Microsoft Teams agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod

Connect Front to Microsoft Teams

Why Connect Front & Microsoft Teams?

Read what you need from Front

Run a Microsoft Teams action

Test it, then put it on a schedule

Available Triggers & Actions

Front

Triggers (4)

Actions (24)

Microsoft Teams

Triggers (6)

Actions (12)

Integration Features

Capability Examples

Front trigger → Microsoft Teams action

Microsoft Teams trigger → Front action

How It Works

Connect Apps

Describe the Job

Choose an Action

Test and Review

Frequently Asked Questions

Is the Front to Microsoft Teams direction supported?

Does it run the moment something changes in Front?

Which Microsoft Teams actions are available?

Can I also connect Microsoft Teams to Front?

Integration Benefits

Scheduled or On-demand Runs

Automated Actions

Provider Authentication

Guided Configuration

Your Own Accounts

Execution Review

Reverse Integration Available

All Front Integrations

All Microsoft Teams Integrations

Popular Integrations

More Microsoft Teams Integrations

Ready to Connect Front & Microsoft Teams?