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Connect Front to OpenAI (ChatGPT)

Build an AI agent that works across Front and OpenAI (ChatGPT), on a schedule or when you click Run.

24 source actions
24 target actions
Reverse direction supported

Why Connect Front & OpenAI (ChatGPT)?

Read what you need from Front

Your agent uses Front's documented actions to pull the records it needs, each time it runs.

Run a OpenAI (ChatGPT) action

Then it uses one of 24 documented actions, such as Chat, Chat using Web Search, Chat using Functions.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Front logo

Front

Triggers (4)

New Conversation Created

Emit new event when a conversation is created. See the documentation

polling
New Conversation State Change

Emit new event when a conversation reaches a specific state. See the documentation

polling
New Conversation Tag

Emit new event when a conversation is tagged with a specific tag or any tag. See the documentation

polling
New Message Template Created

Emit new event when a message template is created. See the documentation

polling

Actions (24)

Add Comment

Add a comment to a conversation. See the documentation

Archive Conversation

Archives a conversation. See the documentation

Assign Conversation

Assign or unassign a conversation. See the documentation

Create Draft

Create a draft message which is the first message of a new conversation. See the documentation

Create Draft Reply

Create a new draft as a reply to the last message in the conversation. See the documentation

Create Inbox

Create an inbox in the default team (workspace). See the documentation.

Create Message

Send a new message from a channel. See the documentation.

Create Message Template

Create a new message template. See the documentation.

Delete Message Template

Delete a message template. See the documentation.

Get Comment

Retrieve a comment from a conversation. See the documentation

Get Conversation

Retrieve a conversation by its ID from Front. See the documentation

Get Message

Retrieve a message by its ID. See the documentation

Get Teammate

Retrieve a teammate by ID. See the documentation

Get Ticket Status

Get a ticket status by its ID. See the documentation

Import Message

Appends a new message into an inbox. See the documentation.

List Comment Mentions

List the teammates mentioned in a comment. See the documentation

List Conversation Comments

List the comments in a conversation. See the documentation

List Conversations

List conversations in the company. See the documentation

List Message Templates

List the message templates. See the documentation.

List Teammate

List teammates in the company. See the documentation

List Ticket Statuses

List the ticket statuses available for your company. See the documentation

Receive Custom Messages

Receive a custom message in Front. See the documentation.

Reply To Conversation

Reply to a conversation by sending a message and appending it to the conversation. See the documentation.

Send New Message

Sends a new message from a channel. It will create a new conversation. See the documentation.

OpenAI (ChatGPT) logo

OpenAI (ChatGPT)

Triggers (4)

New Batch Completed

Emit new event when a new batch is completed in OpenAI. See the documentation

polling
New File Created

Emit new event when a new file is created in OpenAI. See the documentation

polling
New Fine Tuning Job Created

Emit new event when a new fine-tuning job is created in OpenAI. See the documentation

polling
New Run State Changed

Emit new event every time a run changes its status. See the documentation

polling

Actions (24)

Chat

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See the documentation

Chat using Web Search

Chat using the web search tool. See the documentation

Chat using Functions

Chat with your models and allow them to invoke functions. Optionally, you can build and invoke workflows as functions. See the documentation

Chat using File Search

Chat with your files knowledge base (vector stores). See the documentation

Summarize Text

Summarizes text using the Chat API. See the documentation

Classify Items into Categories

Classify items into specific categories using the Chat API. See the documentation

Translate Text (Whisper)

Translate text from one language to another using the Chat API. See the documentation

Create Transcription

Transcribes audio into the input language. See the documentation

Create Image (Dall-E)

Creates an image given a prompt returning a URL to the image. See the documentation

Create Embeddings

Get a vector representation of a given input that can be easily consumed by machine learning models and algorithms. See the documentation

Create Completion (Send Prompt)

OpenAI recommends using the **Chat** action for the latest gpt-3.5-turbo API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older /completions API. See the documentation

Analyze Image Content

Send a message or question about an image and receive a response. See the documentation

Cancel Run (Assistants)

Cancels a run that is in progress. See the documentation

Chat with Assistant

Sends a message and generates a response, storing the message history for a continuous conversation. See the documentation

Chat With Responses API

Send a chat via the Responses API, mixing built-in tools and MCP server tools. See the documentation.

Convert Text to Speech (TTS)

Generates audio from the input text. See the documentation

Create Assistant

Creates an assistant with a model and instructions. See the documentation

Create Batch

Creates and executes a batch from an uploaded file of requests. See the documentation

Create Fine Tuning Job

Creates a job that fine-tunes a specified model from a given dataset. See the documentation

Create Moderation

Classifies if text is potentially harmful. See the documentation

Create Thread (Assistants)

Creates a thread with optional messages and metadata, and optionally runs the thread using the specified assistant. See the documentation

Create Vector Store

Create a vector store. See the documentation

Create Vector Store File

Create a vector store file. See the documentation

Delete File

Deletes a specified file from OpenAI. See the documentation

Integration Features

24 documented Front actions
24 documented OpenAI (ChatGPT) actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported OpenAI (ChatGPT) to Front direction

Capability Examples

Front trigger → OpenAI (ChatGPT) action

Catalog example
FrontFront

New Conversation Created

OpenAI (ChatGPT)OpenAI (ChatGPT)

Chat

OpenAI (ChatGPT) trigger → Front action

Reverse direction
OpenAI (ChatGPT)OpenAI (ChatGPT)

New Batch Completed

FrontFront

Add Comment

How It Works

1

Connect Apps

Authenticate your Front and OpenAI (ChatGPT) accounts

2

Describe the Job

Say what to read from Front and what to do in OpenAI (ChatGPT)

3

Choose an Action

Select the documented OpenAI (ChatGPT) operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Front events yet.

Automated Actions

Use 24 documented OpenAI (ChatGPT) actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theFront and OpenAI (ChatGPT) actions it needs.

Your Own Accounts

You connect your own Front and OpenAI (ChatGPT) accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect OpenAI (ChatGPT) to Front for bidirectional automation

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All Front Integrations

Explore all available Front connections

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All OpenAI (ChatGPT) Integrations

Explore all available OpenAI (ChatGPT) connections

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Ready to Connect Front & OpenAI (ChatGPT)?

Build this agent in Mazaal AI and test it on your ownFront and OpenAI (ChatGPT) data.

Start building

Rather not build it yourself? We set up one Front to OpenAI (ChatGPT) agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod