Connect Gorgias to WooCommerce

Build an AI agent that works across Gorgias and WooCommerce, on a schedule or when you click Run.

23 source actions

22 target actions

Reverse direction supported

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Why Connect Gorgias & WooCommerce?

Read what you need from Gorgias

Your agent uses Gorgias's documented actions to pull the records it needs, each time it runs.

Run a WooCommerce action

Then it uses one of 22 documented actions, such as Add Order Note, Create Customer, Create Order.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Gorgias

Triggers (6)

Macro Updated

Emit new event when a macro is updated. See the documentation

polling

New Internal Note

Emit new event when an internal note is created on a ticket. See the documentation

polling

New Macro Created

Emit new event when a macro is created. See the documentation

polling

New Ticket

Emit new event when a ticket is created. See the documentation

polling

New Ticket Message

Emit new event when a ticket message is created. See the documentation

polling

New Updated Ticket

Emit new event when a ticket is updated. See the documentation

polling

Actions (23)

Add Ticket Tags

Add tags to a ticket. See the documentation

Create Customer

Create a new customer. See the docs

Create Macro

Create a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Delete Macro

Delete a macro. See the documentation

Get Macro

Get a macro by ID. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

List Macros

List all macros. See the documentation

List Messages

List all messages. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Tags

List tags for a ticket. See the documentation

List Tickets

List all tickets. See the docs

Retrieve a Customer

Retrieve a customer. See the docs

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Set Ticket Tags

Set tags on a ticket. See the documentation

Update Customer

Update a customer. See the docs

Update Macro

Update a macro. See the documentation

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook

New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook

New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook

New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Integration Features

23 documented Gorgias actions

22 documented WooCommerce actions

Plain-English agent instructions

Daily, weekday or weekly schedule, or run on demand

Execution monitoring

A supported WooCommerce to Gorgias direction

Capability Examples

Gorgias trigger → WooCommerce action

Catalog example

Gorgias

Macro Updated

WooCommerce

Add Order Note

WooCommerce trigger → Gorgias action

Reverse direction

WooCommerce

New Coupon Event (Instant)

Gorgias

Add Ticket Tags

How It Works

Connect Apps

Authenticate your Gorgias and WooCommerce accounts

Describe the Job

Say what to read from Gorgias and what to do in WooCommerce

Choose an Action

Select the documented WooCommerce operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Gorgias events yet.

Automated Actions

Use 22 documented WooCommerce actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theGorgias and WooCommerce actions it needs.

Your Own Accounts

You connect your own Gorgias and WooCommerce accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect WooCommerce to Gorgias for bidirectional automation

View Integration

All Gorgias Integrations

Explore all available Gorgias connections

View All Integrations

All WooCommerce Integrations

Explore all available WooCommerce connections

View All Integrations

Popular Integrations

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More WooCommerce Integrations

View all WooCommerce integrations →

Ready to Connect Gorgias & WooCommerce?

Build this agent in Mazaal AI and test it on your ownGorgias and WooCommerce data.

Start building

Rather not build it yourself? We set up one Gorgias to WooCommerce agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod

Connect Gorgias to WooCommerce

Why Connect Gorgias & WooCommerce?

Read what you need from Gorgias

Run a WooCommerce action

Test it, then put it on a schedule

Available Triggers & Actions

Gorgias

Triggers (6)

Actions (23)

WooCommerce

Triggers (4)

Actions (22)

Integration Features

Capability Examples

Gorgias trigger → WooCommerce action

WooCommerce trigger → Gorgias action

How It Works

Connect Apps

Describe the Job

Choose an Action

Test and Review

Frequently Asked Questions

Is the Gorgias to WooCommerce direction supported?

Does it run the moment something changes in Gorgias?

Which WooCommerce actions are available?

Can I also connect WooCommerce to Gorgias?

Integration Benefits

Scheduled or On-demand Runs

Automated Actions

Provider Authentication

Guided Configuration

Your Own Accounts

Execution Review

Reverse Integration Available

All Gorgias Integrations

All WooCommerce Integrations

Popular Integrations

More WooCommerce Integrations

Ready to Connect Gorgias & WooCommerce?