Connect WooCommerce to Gorgias

Build an AI agent that works across WooCommerce and Gorgias, on a schedule or when you click Run.

22 source actions

23 target actions

Reverse direction supported

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Why Connect WooCommerce & Gorgias?

Read what you need from WooCommerce

Your agent uses WooCommerce's documented actions to pull the records it needs, each time it runs.

Run a Gorgias action

Then it uses one of 23 documented actions, such as Add Ticket Tags, Create Customer, Create Macro.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook

New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook

New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook

New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Gorgias

Triggers (6)

Macro Updated

Emit new event when a macro is updated. See the documentation

polling

New Internal Note

Emit new event when an internal note is created on a ticket. See the documentation

polling

New Macro Created

Emit new event when a macro is created. See the documentation

polling

New Ticket

Emit new event when a ticket is created. See the documentation

polling

New Ticket Message

Emit new event when a ticket message is created. See the documentation

polling

New Updated Ticket

Emit new event when a ticket is updated. See the documentation

polling

Actions (23)

Add Ticket Tags

Add tags to a ticket. See the documentation

Create Customer

Create a new customer. See the docs

Create Macro

Create a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Delete Macro

Delete a macro. See the documentation

Get Macro

Get a macro by ID. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

List Macros

List all macros. See the documentation

List Messages

List all messages. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Tags

List tags for a ticket. See the documentation

List Tickets

List all tickets. See the docs

Retrieve a Customer

Retrieve a customer. See the docs

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Set Ticket Tags

Set tags on a ticket. See the documentation

Update Customer

Update a customer. See the docs

Update Macro

Update a macro. See the documentation

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

Integration Features

22 documented WooCommerce actions

23 documented Gorgias actions

Plain-English agent instructions

Daily, weekday or weekly schedule, or run on demand

Execution monitoring

A supported Gorgias to WooCommerce direction

Capability Examples

WooCommerce trigger → Gorgias action

Catalog example

WooCommerce

New Coupon Event (Instant)

Gorgias

Add Ticket Tags

Gorgias trigger → WooCommerce action

Reverse direction

Gorgias

Macro Updated

WooCommerce

Add Order Note

How It Works

Connect Apps

Authenticate your WooCommerce and Gorgias accounts

Describe the Job

Say what to read from WooCommerce and what to do in Gorgias

Choose an Action

Select the documented Gorgias operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live WooCommerce events yet.

Automated Actions

Use 23 documented Gorgias actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theWooCommerce and Gorgias actions it needs.

Your Own Accounts

You connect your own WooCommerce and Gorgias accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Gorgias to WooCommerce for bidirectional automation

View Integration

All WooCommerce Integrations

Explore all available WooCommerce connections

View All Integrations

All Gorgias Integrations

Explore all available Gorgias connections

View All Integrations

Popular Integrations

View all integrations →

More Gorgias Integrations

View all Gorgias integrations →

Ready to Connect WooCommerce & Gorgias?

Build this agent in Mazaal AI and test it on your ownWooCommerce and Gorgias data.

Start building

Rather not build it yourself? We set up one WooCommerce to Gorgias agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod

Connect WooCommerce to Gorgias

Why Connect WooCommerce & Gorgias?

Read what you need from WooCommerce

Run a Gorgias action

Test it, then put it on a schedule

Available Triggers & Actions

WooCommerce

Triggers (4)

Actions (22)

Gorgias

Triggers (6)

Actions (23)

Integration Features

Capability Examples

WooCommerce trigger → Gorgias action

Gorgias trigger → WooCommerce action

How It Works

Connect Apps

Describe the Job

Choose an Action

Test and Review

Frequently Asked Questions

Is the WooCommerce to Gorgias direction supported?

Does it run the moment something changes in WooCommerce?

Which Gorgias actions are available?

Can I also connect Gorgias to WooCommerce?

Integration Benefits

Scheduled or On-demand Runs

Automated Actions

Provider Authentication

Guided Configuration

Your Own Accounts

Execution Review

Reverse Integration Available

All WooCommerce Integrations

All Gorgias Integrations

Popular Integrations

More Gorgias Integrations

Ready to Connect WooCommerce & Gorgias?