Connect Salesforce to Twilio
Build an AI agent that works across Salesforce and Twilio, on a schedule or when you click Run.
Why Connect Salesforce & Twilio?
Read what you need from Salesforce
Your agent uses Salesforce's documented actions to pull the records it needs, each time it runs.
Run a Twilio action
Then it uses one of 24 documented actions, such as Make a Phone Call, Check Verification Token, Create Verification Service.
Test it, then put it on a schedule
Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.
Available Triggers & Actions
Salesforce
Triggers (10)
Actions (24)
Twilio
Triggers (5)
Actions (24)
Integration Features
Capability Examples
Salesforce trigger → Twilio action
Case Updated (Instant, of Selectable Type)
Make a Phone Call
Twilio trigger → Salesforce action
New Incoming SMS (Instant)
Add Contact to Campaign
How It Works
Connect Apps
Authenticate your Salesforce and Twilio accounts
Describe the Job
Say what to read from Salesforce and what to do in Twilio
Choose an Action
Select the documented Twilio operation to run
Test and Review
Verify field mapping and provider responses before activation
Frequently Asked Questions
Integration Benefits
Scheduled or On-demand Runs
Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Salesforce events yet.
Automated Actions
Use 24 documented Twilio actions each time the agent runs.
Provider Authentication
Review the authentication requirements published by each provider before activating the workflow.
Guided Configuration
Describe the job in plain English. The agent picks theSalesforce and Twilio actions it needs.
Your Own Accounts
You connect your own Salesforce and Twilio accounts. App connections need a paid plan.
Execution Review
Test the workflow and review provider responses before relying on it in production.
Reverse Integration Available
Also connect Twilio to Salesforce for bidirectional automation
All Salesforce Integrations
Explore all available Salesforce connections
All Twilio Integrations
Explore all available Twilio connections
Ready to Connect Salesforce & Twilio?
Build this agent in Mazaal AI and test it on your ownSalesforce and Twilio data.
Start buildingRather not build it yourself? We set up one Salesforce to Twilio agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod