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Connect Trello to Gorgias

Build an AI agent that works across Trello and Gorgias, on a schedule or when you click Run.

24 source actions
23 target actions
Reverse direction supported

Why Connect Trello & Gorgias?

Read what you need from Trello

Your agent uses Trello's documented actions to pull the records it needs, each time it runs.

Run a Gorgias action

Then it uses one of 23 documented actions, such as Add Ticket Tags, Create Customer, Create Macro.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Trello logo

Trello

Triggers (12)

Card Moved (Instant)

Emit new event each time a card is moved to a list.

webhook
New Card (Instant)

Emit new event for each new Trello card on a board.

webhook
Card Updated (Instant)

Emit new event for each update to a Trello card.

webhook
New Label Added To Card (Instant)

Emit new event for each label added to a card.

webhook
New Notification

Emit new event for each new Trello notification for the authenticated user.

polling
Card Due Date Reminder

Emit new event at a specified time before a card is due.

polling
New Member on Card (Instant)

Emit new event for each member that join in a card.

webhook
Card Archived (Instant)

Emit new event for each card archived.

webhook
Custom Webhook Events (Instant)

Emit new events for activity matching a board, event types, lists and/or cards.

webhook
New Attachment (Instant)

Emit new event when a new attachment is added on a board.

webhook
New Board (Instant)

Emit new event for each new board added.

webhook
New Board Activity (Instant)

Emit new event for new activity on a board.

webhook

Actions (24)

Add Attachment To Card

Adds a file attachment on a card. See the documentation

Add Checklist

Adds a new checklist to a card. See the documentation.

Add Comment

Create a new comment on a specific card. See the documentation.

Add Existing Label to Card

Adds an existing label to the specified card. See the documentation.

Add Member to Card

Adds a member to the specified card. See the documentation.

Archive Card

Archives a card. See the documentation.

Complete a Checklist Item

Completes an existing checklist item in a card. See the documentation.

Create a Board

Create a new Trello board or copy from an existing one. See the documentation.

Create a Checklist Item

Creates a new checklist item in a card. See the documentation.

Create a List

Creates a new list. See the documentation.

Create Card

Creates a new card. See the documentation.

Create Label

Creates a new label on the specified board. See the documentation.

Delete Checklist

Deletes the specified checklist. See the documentation.

Find a Label

Finds a label on a specific board by name. See the documentation

Find a List

Finds a list on a specific board by name. See the documentation.

Get Board

Request a single board. See the documentation.

Get Card

Gets a card by its ID. See the documentation.

Get Cards In A List

List the cards in a list. See the documentation.

Get Cards On A Board

Get all of the open Cards on a Board. See the documentation.

Get List

Get information about a List. See the documentation.

Get Member

Gets a member by their ID. See the documentation

List Boards

Lists the boards that the user is a member of. See the documentation

List Organization IDs Options

Retrieves available options for the Organization IDs field.

Move Card to List

Moves a card to the specified board/list pair. See the documentation.

Gorgias logo

Gorgias

Triggers (6)

Macro Updated

Emit new event when a macro is updated. See the documentation

polling
New Internal Note

Emit new event when an internal note is created on a ticket. See the documentation

polling
New Macro Created

Emit new event when a macro is created. See the documentation

polling
New Ticket

Emit new event when a ticket is created. See the documentation

polling
New Ticket Message

Emit new event when a ticket message is created. See the documentation

polling
New Updated Ticket

Emit new event when a ticket is updated. See the documentation

polling

Actions (23)

Add Ticket Tags

Add tags to a ticket. See the documentation

Create Customer

Create a new customer. See the docs

Create Macro

Create a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Delete Macro

Delete a macro. See the documentation

Get Macro

Get a macro by ID. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

List Macros

List all macros. See the documentation

List Messages

List all messages. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Tags

List tags for a ticket. See the documentation

List Tickets

List all tickets. See the docs

Retrieve a Customer

Retrieve a customer. See the docs

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Set Ticket Tags

Set tags on a ticket. See the documentation

Update Customer

Update a customer. See the docs

Update Macro

Update a macro. See the documentation

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

Integration Features

24 documented Trello actions
23 documented Gorgias actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Gorgias to Trello direction

Capability Examples

Trello trigger → Gorgias action

Catalog example
TrelloTrello

Card Moved (Instant)

GorgiasGorgias

Add Ticket Tags

Gorgias trigger → Trello action

Reverse direction
GorgiasGorgias

Macro Updated

TrelloTrello

Add Attachment To Card

How It Works

1

Connect Apps

Authenticate your Trello and Gorgias accounts

2

Describe the Job

Say what to read from Trello and what to do in Gorgias

3

Choose an Action

Select the documented Gorgias operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Trello events yet.

Automated Actions

Use 23 documented Gorgias actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theTrello and Gorgias actions it needs.

Your Own Accounts

You connect your own Trello and Gorgias accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Gorgias logoTrello logo

Reverse Integration Available

Also connect Gorgias to Trello for bidirectional automation

View Integration
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All Trello Integrations

Explore all available Trello connections

View All Integrations
Gorgias logo

All Gorgias Integrations

Explore all available Gorgias connections

View All Integrations

Ready to Connect Trello & Gorgias?

Build this agent in Mazaal AI and test it on your ownTrello and Gorgias data.

Start building

Rather not build it yourself? We set up one Trello to Gorgias agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod