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Connect WhatsApp Business to WooCommerce

Build an AI agent that works across WhatsApp Business and WooCommerce, on a schedule or when you click Run.

4 source actions
22 target actions
Reverse direction supported
Start buildingHave us set it up (A$490)Browse WhatsApp Business integrations

Why Connect WhatsApp Business & WooCommerce?

Read what you need from WhatsApp Business

Your agent uses WhatsApp Business's documented actions to pull the records it needs, each time it runs.

Run a WooCommerce action

Then it uses one of 22 documented actions, such as Add Order Note, Create Customer, Create Order.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

WhatsApp Business logo

WhatsApp Business

Triggers (1)

New Message Sent

Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.

webhook

Actions (4)

List Message Templates

Lists message templates. See the docs.

Send Text Message

Sends a text message. See the docs.

Send Text Using Template

Send a text message using a pre-defined template. Variables can be sent only as text. See the docs.

Send Voice Message

Sends a voice message. See the documentation

WooCommerce logo

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook
New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook
New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook
New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Integration Features

4 documented WhatsApp Business actions
22 documented WooCommerce actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported WooCommerce to WhatsApp Business direction

Capability Examples

WhatsApp Business trigger → WooCommerce action

Catalog example
WhatsApp BusinessWhatsApp Business

New Message Sent

WooCommerceWooCommerce

Add Order Note

WooCommerce trigger → WhatsApp Business action

Reverse direction
WooCommerceWooCommerce

New Coupon Event (Instant)

WhatsApp BusinessWhatsApp Business

List Message Templates

How It Works

1

Connect Apps

Authenticate your WhatsApp Business and WooCommerce accounts

2

Describe the Job

Say what to read from WhatsApp Business and what to do in WooCommerce

3

Choose an Action

Select the documented WooCommerce operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live WhatsApp Business events yet.

Automated Actions

Use 22 documented WooCommerce actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theWhatsApp Business and WooCommerce actions it needs.

Your Own Accounts

You connect your own WhatsApp Business and WooCommerce accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

WooCommerce logoWhatsApp Business logo

Reverse Integration Available

Also connect WooCommerce to WhatsApp Business for bidirectional automation

View Integration
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All WhatsApp Business Integrations

Explore all available WhatsApp Business connections

View All Integrations
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All WooCommerce Integrations

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Ready to Connect WhatsApp Business & WooCommerce?

Build this agent in Mazaal AI and test it on your ownWhatsApp Business and WooCommerce data.

Start building

Rather not build it yourself? We set up one WhatsApp Business to WooCommerce agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod