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Connect WooCommerce to Twilio

Build an AI agent that works across WooCommerce and Twilio, on a schedule or when you click Run.

22 source actions
24 target actions
Reverse direction supported

Why Connect WooCommerce & Twilio?

Read what you need from WooCommerce

Your agent uses WooCommerce's documented actions to pull the records it needs, each time it runs.

Run a Twilio action

Then it uses one of 24 documented actions, such as Make a Phone Call, Check Verification Token, Create Verification Service.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

WooCommerce logo

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook
New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook
New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook
New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Twilio logo

Twilio

Triggers (5)

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

webhook
New Call (Instant)

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

webhook
New Phone Number

Emit new event when you add a new phone number to your account

polling
New Recording

Emit new event when a new call recording is created

polling
New Transcript Created

Emit new event when a new call transcript is created

polling

Actions (24)

Make a Phone Call

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

Check Verification Token

Check if user-provided token is correct. See the documentation

Create Verification Service

Create a verification service for sending SMS verifications. See the documentation

Delete Call

Remove a call record from your account. See the documentation

Delete Message

Delete a message record from your account. See the documentation

Download Recording Media

Download a recording media file. See the documentation

Get Call

Return call resource of an individual call. See the documentation

Get Message

Return details of a message. See the documentation

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs. See the documentation

List Application SID Options

Retrieves available options for the Application SID field.

List Call ID Options

Retrieves available options for the Call ID field.

List Calls

Return a list of calls associated with your account. See the documentation

List From Options

Retrieves available options for the From field.

List Incoming Phone Number Options

Retrieves available options for the Incoming Phone Number field.

List Message Media

Return a list of media associated with your message. See the documentation

List Messages

Return a list of messages associated with your account. See the documentation

List Parent Call SID Options

Retrieves available options for the Parent Call SID field.

List Recording ID Options

Retrieves available options for the Recording ID field.

List Service SID Options

Retrieves available options for the Service SID field.

List Transcript SIDs Options

Retrieves available options for the Transcript SIDs field.

List Transcripts

Return a list of transcripts. See the documentation

Phone Number Lookup

Lookup information about a phone number. See the documentation for more information

Send Message

Send an SMS text with optional media files. See the documentation

Send SMS Verification

Send an SMS verification to a phone number. See the documentation

Integration Features

22 documented WooCommerce actions
24 documented Twilio actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Twilio to WooCommerce direction

Capability Examples

WooCommerce trigger → Twilio action

Catalog example
WooCommerceWooCommerce

New Coupon Event (Instant)

TwilioTwilio

Make a Phone Call

Twilio trigger → WooCommerce action

Reverse direction
TwilioTwilio

New Incoming SMS (Instant)

WooCommerceWooCommerce

Add Order Note

How It Works

1

Connect Apps

Authenticate your WooCommerce and Twilio accounts

2

Describe the Job

Say what to read from WooCommerce and what to do in Twilio

3

Choose an Action

Select the documented Twilio operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live WooCommerce events yet.

Automated Actions

Use 24 documented Twilio actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theWooCommerce and Twilio actions it needs.

Your Own Accounts

You connect your own WooCommerce and Twilio accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Twilio logoWooCommerce logo

Reverse Integration Available

Also connect Twilio to WooCommerce for bidirectional automation

View Integration
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All WooCommerce Integrations

Explore all available WooCommerce connections

View All Integrations
Twilio logo

All Twilio Integrations

Explore all available Twilio connections

View All Integrations

Ready to Connect WooCommerce & Twilio?

Build this agent in Mazaal AI and test it on your ownWooCommerce and Twilio data.

Start building

Rather not build it yourself? We set up one WooCommerce to Twilio agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod