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Connect Front to Discord

Build an AI agent that works across Front and Discord, on a schedule or when you click Run.

24 source actions
3 target actions
Reverse direction supported
Start buildingHave us set it up (A$490)Browse Front integrations

Why Connect Front & Discord?

Read what you need from Front

Your agent uses Front's documented actions to pull the records it needs, each time it runs.

Run a Discord action

Then it uses one of 3 documented actions, such as Send Message, Send Message (Advanced), Send Message With File.

Test it, then put it on a schedule

Run it once on your own data and check the result. Then set it to run daily, on weekdays or weekly.

Available Triggers & Actions

Front logo

Front

Triggers (4)

New Conversation Created

Emit new event when a conversation is created. See the documentation

polling
New Conversation State Change

Emit new event when a conversation reaches a specific state. See the documentation

polling
New Conversation Tag

Emit new event when a conversation is tagged with a specific tag or any tag. See the documentation

polling
New Message Template Created

Emit new event when a message template is created. See the documentation

polling

Actions (24)

Add Comment

Add a comment to a conversation. See the documentation

Archive Conversation

Archives a conversation. See the documentation

Assign Conversation

Assign or unassign a conversation. See the documentation

Create Draft

Create a draft message which is the first message of a new conversation. See the documentation

Create Draft Reply

Create a new draft as a reply to the last message in the conversation. See the documentation

Create Inbox

Create an inbox in the default team (workspace). See the documentation.

Create Message

Send a new message from a channel. See the documentation.

Create Message Template

Create a new message template. See the documentation.

Delete Message Template

Delete a message template. See the documentation.

Get Comment

Retrieve a comment from a conversation. See the documentation

Get Conversation

Retrieve a conversation by its ID from Front. See the documentation

Get Message

Retrieve a message by its ID. See the documentation

Get Teammate

Retrieve a teammate by ID. See the documentation

Get Ticket Status

Get a ticket status by its ID. See the documentation

Import Message

Appends a new message into an inbox. See the documentation.

List Comment Mentions

List the teammates mentioned in a comment. See the documentation

List Conversation Comments

List the comments in a conversation. See the documentation

List Conversations

List conversations in the company. See the documentation

List Message Templates

List the message templates. See the documentation.

List Teammate

List teammates in the company. See the documentation

List Ticket Statuses

List the ticket statuses available for your company. See the documentation

Receive Custom Messages

Receive a custom message in Front. See the documentation.

Reply To Conversation

Reply to a conversation by sending a message and appending it to the conversation. See the documentation.

Send New Message

Sends a new message from a channel. It will create a new conversation. See the documentation.

Discord logo

Discord

Triggers (5)

New Message (Instant)

Emit new event for each message posted to one or more channels in a Discord server

webhook
Message Deleted (Instant)

Emit new event for each message deleted

webhook
New Command Received (Instant)

Emit new event for each command posted to one or more channels in a Discord server

webhook
New Guild Member (Instant)

Emit new event for each new member added to a guild

webhook
Reaction Added (Instant)

Emit new event for each reaction added to a message

webhook

Actions (3)

Send Message

Send a simple message to a Discord channel

Send Message (Advanced)

Send a simple or structured message (using embeds) to a Discord channel

Send Message With File

Post a message with an attached file

Integration Features

24 documented Front actions
3 documented Discord actions
Plain-English agent instructions
Daily, weekday or weekly schedule, or run on demand
Execution monitoring
A supported Discord to Front direction

Capability Examples

Front trigger → Discord action

Catalog example
FrontFront

New Conversation Created

DiscordDiscord

Send Message

Discord trigger → Front action

Reverse direction
DiscordDiscord

New Message (Instant)

FrontFront

Add Comment

How It Works

1

Connect Apps

Authenticate your Front and Discord accounts

2

Describe the Job

Say what to read from Front and what to do in Discord

3

Choose an Action

Select the documented Discord operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Scheduled or On-demand Runs

Runs daily, on weekdays or weekly at a set time, or when you click Run. It does not fire on live Front events yet.

Automated Actions

Use 3 documented Discord actions each time the agent runs.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Describe the job in plain English. The agent picks theFront and Discord actions it needs.

Your Own Accounts

You connect your own Front and Discord accounts. App connections need a paid plan.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Discord logoFront logo

Reverse Integration Available

Also connect Discord to Front for bidirectional automation

View Integration
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All Front Integrations

Explore all available Front connections

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All Discord Integrations

Explore all available Discord connections

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Ready to Connect Front & Discord?

Build this agent in Mazaal AI and test it on your ownFront and Discord data.

Start building

Rather not build it yourself? We set up one Front to Discord agent on your accounts for A$490: a 30-minute call, a test on your real data, and 14 days of fixes. Plan billed separately. Email Enod